Free introduction · For network engineers

Network FDE 101

Apply network engineering to forward deployed customer delivery.

4
lessons
1
module
Free
with an account
Start freeCourse content

The course is free with a RouteSwitchU account, which takes an email address and a password.

Learning objectives

What you will be able to do

  • Separate a customer request from the service problem and approved scope.
  • Define device identity, route intent, source freshness, and acceptance rules.
  • Distinguish an accurate integration report from evidence of service health.
  • Compare equivalent measurements and prepare ownership and product feedback.

What you leave with

Why choose this course?

  1. A bounded integration requirement

    Specify approved devices, read-only access, evidence sources, and checks for missing or uncertain data.

  2. A defensible technical review

    Identify duplicate devices, incomplete route comparisons, and invented routing context in candidate reports.

  3. An operational follow-up record

    Measure the same workflow before and after the pilot, retain unresolved incidents, and document a reproducible product issue.

Course content

Learning roadmap

4 lessons · 1 module

The first lesson uses three scenario questions. The remaining lessons use direct worksheets for scope, evidence review, measurement, and handover; no programming is required.

Recorded narration accompanies every written lesson page. Use the reader toolbar to pause, seek, and change playback speed, then complete each exercise from its written instructions.

  1. A network integration pilot4 lessons

    Follow a fictional branch-network case from the customer request through technical acceptance, operational ownership, and product feedback.

    • Start with the network service problem
    • Scope a network pilot
    • Verify the network integration
    • Operate, measure, and improve

Start it now

Create an account and start the first lesson. It takes an email address and a password, no card, and no waiting.

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Same track

  • The Cost of the Problem CalculatorComing Soon

    Quantify what the customer's current situation costs, in their own numbers, pulled from systems they already own. The model survives a CFO because it contains no vendor math at all.

  • The Network TCO CalculatorComing Soon

    This counts what owning the fix costs over the customer's planning cycle, with your own side counted as carefully as theirs, and sets it against a status quo that was never free.

  • The ROI Business CaseComing Soon

    This builds a return that clears the bar on savings you can point at a document for, with risk claims kept out of the base case and payback given in months, because that is the number operators actually feel.

  • The Outcome TrackerComing Soon

    Freeze a baseline in week one, remeasure it the same way every quarter, and walk into the renewal with proof instead of recollection. This is the artifact most vendors skip, and it is where the forward deployed engineer actually lives.

  • Champion ConversationsComing Soon

    Every artifact in this track is presented by somebody else in a room you are not in. This is the playbook for building it with them, letting them attack it, and handing it over so it survives without you and without them.